In-Flight Entertainment Unit Calls Passenger 'Idiot'
(MUMBAI, India) -- A passenger aboard an Air India aircraft lodged a complaint when her in-flight entertainment unit allegedly insulted her. The report stated that about five hours into her journey from London to Mumbai, a woman sitting in seat 19H attempted to watch a movie but was unable to get her unit to function properly, according to the Times of India.
After fiddling with various switches and buttons, a message allegedly appeared across the top of the screen that read: "The selection is no currently available. Please try again." But at the bottom of the screen, the instruction was reportedly followed by: "Lie low ... Sit down you idiot!"
The passenger quickly took a picture of her monitor before the screen went blank and complained to the cabin crew, who were apologetic, stated the Times.
Air India did not immediately respond to ABC News' requests for comment.
But a representative initially responded to the Times of India saying that "Our investigation indicates that it was the English subtitle of a Hindi movie that the lady passenger was watching, which froze on the screen when the server went offline. The matter has been taken up with the concerned authorities for rectification".
However, the female passenger countered, stating that the fonts were the same at both the top and bottom of the screen, and that she wasn't yet watching a film.
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