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  • Befair Man Wins Lottery

    lotterywinnerRonnie Compton Plans to Put Mom First Following a $200,000 Washington’s Lottery Win. Compton of Belfair recently won a top prize of $200,000 playing Washington’s Lottery “Super Cash” Scratch. Compton was making his way home from work on Thursday… Read More +

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  • Officer Chases Suspect Who Shot Him

    churchAuthorities say an officer in Washington state who had been shot in the leg by a suspect got back into his patrol car and pursued the fleeing man. The King County Investigative Response Team says Duvall police Sgt. Michael DeBock, an… Read More +

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  • Mariners Rout Angels 13-2

    mariners newsMike Zunino's two-run double keyed a four-run fifth inning and the Seattle Mariners climbed within a game of the second AL wild-card spot by routing the Los Angeles Angels 13-2 on Tuesday night. The Mariners haven't been to the postseason since 2001, when they won 116 games under manager Lou Piniella and tied the major league mark set by the 1906 Chicago Cubs.

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Smartphones, Recession Changed How Consumers Shop

b_250_0_16777215_00_images_obgrabber_2013-09_be05de1585.jpgiStockphoto/Thinkstock (NEW YORK) -- The five-year anniversary of the collapse of Lehman Brothers, which sparked a financial panic and worsened the recession, is being marked by a speech Monday from President Obama. As the economy continues to reel from the impact, consumers have adapted and changed their shopping habits.

"What happened in 2008 is not only did we get the recession, we also got smartphones and we got social media," says consumer behavior expert Eric Holtzclaw of Laddering Works, a market strategy and marketing firm.

Holtzclaw notes that shoppers have not only become more cautious, many of them are also much better informed on price comparisons.

"We can have conversations with other people and find out whether or not a product or service works," he says.

But, Holtzclaw points out, many retailers have been slow to catch up with this seismic shift in shopping habits, ignoring consumers' use of mobile devices when they are in stores.

"They should have social media campaigns that really interact with their consumers," he advises.

Copyright 2013 ABC News Radio

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